{"id":11482,"date":"2024-01-18T14:31:23","date_gmt":"2024-01-18T12:31:23","guid":{"rendered":"https:\/\/wp.equestrainapp.com\/?page_id=11482"},"modified":"2025-01-15T11:34:53","modified_gmt":"2025-01-15T09:34:53","slug":"faq","status":"publish","type":"page","link":"https:\/\/wp.equestrainapp.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"
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FAQ<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Workouts<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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What results individualized workout plan will give me? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Based on your selected goals you can expect to feel a difference in your riding in two weeks. This is how fast your body awareness, mobility and body control starts to improve.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Do I need equipment for workouts? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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You can individualize your workout plan based on the equipment you have. You can do all your workouts with just yoga mat if you need to.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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How is the individualized program planned? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Understanding your individual goals, challenges and your schedule allows us to individualize your workout plan.<\/p>

Because for example forward tilted hip \/ over arched lower back and posteriorly tilted hip \/ rounded upper body position need complete opposite movements to help you fix that root cause of why that seat challenge is there in the first place.<\/p>

In your program is 30\/30\/40% split between the two main goals you named and what we call \u201cmust haves\u201d for every rider when it comes to off saddle workouts.<\/p>

As a result you will have this very well planned workout plan that covers all the areas you need as a rider.<\/p>

1. Individually targeted workouts to help you improve your seat and riding
2. Riding specific mobility workouts to not only help you improve your seat and riding, but also to help your body to recover from riding
3. Riding specific strength \/ body control \/ coordination work that is important for every rider no matter the discipline<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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How to indvidualize my program? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Click “Individualize my workout plan” on your home page and answer the questions.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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How do I move workouts in the calendar? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Click “Your workout plan” on your home page.<\/p>

Then see on calendar view dots that tell you which days you have your workouts at the moment.\u00a0<\/p>

Click the day you want to re-schedule.\u00a0<\/p>

Click the calendar icon next to workout name title.<\/p>

Click the date you want to move the workout to in the calendar view that opens and click “ok”.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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How do I click workouts done? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Click Circle icon between calendar and heart icon next to the title of your workout.\u00a0<\/p>

You can scroll down the list of all your workouts and see which ones you’ve already done.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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What are pre- and post-ride routines? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Pre- and post ride routines are your daily athletic acts.<\/p>

These are not workouts, but these add up those good minutes day in, day out that will help you feel at your best in the saddle again tomorrow (or the next day you\u2019re going to ride). These can also save your busy day when there is no time for longer workout.<\/p>

Pre-ride routines are your short body openers and activators that some could also call a rider\u2019s warm up. These are planned to open up your hips, spine, to activate your core and make you feel good in the saddle. You can choose whether you want to do these at home or at the stables.<\/p>

Post-ride routines help your body to relax and recover after riding.<\/p>

You can have your individualized, daily recommendation based on how you\u2019re feeling, what you\u2019re up to and what equipment you have access to by clicking “Riding today?” on your home page.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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How much experience do I need to start? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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You don’t need any experience to get started! We offer different versions for movements to make it easy to adjust to your current level.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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I'm very busy. How much this takes time? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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You can choose how many workouts you want to have \/ week. Workouts are typically 20-40min long and we recommend having 3 per week.<\/p>

In the beginning we recommend what is called “habit stacking”= combining the new workout routine to something you already do on weekly basis. If it’s a pre-ride routine, do it at home in your breeches just before you go to the stables. If it’s a mobility routine, do it right after you come home before you go to shower \/ just before bed \/ before dinner etc.\u00a0<\/p>

For the workouts we also recommend you to schedule time for the workout in your calendar. You may not always get it done and that’s fine too, but the likelihood to get it done is much higher when you reserved the time for it in the first place.\u00a0<\/p>

We also like the saying – “your calendar shows your priorities”. If you want to see and feel the results you’re looking for faster, committing to creating new habits outside the saddle is like hopping to a fast line because not every rider is yet ready to do it.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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What if I don't get all the workouts done from my program? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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It’s life and no routine is 100% perfect all the time. Just get back on track with the next one.<\/p>

3 workouts \/ week is the base we can promise brings you visible results already in two weeks.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Can I try my individualized program for free? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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In your registration 7-day free trial is included. You’re also free to cancel anytime during the trial if you feel like it.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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What is RideSum AI seat analysis? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Your seat is your most important tool as a rider.<\/p>

And to improve as a rider, you need to understand how your seat plays a role in your riding.<\/p>

We are proud to offer you RideSum AI seat analysis package (total of 4 video analysis, worth 25,98\u20ac) as part of your active membership the moment you finish your 7-day free trial, after your first 6 week individualized workout plan and later on as part of our loyalty program as a thank you for keeping your membership rolling.<\/p>

Key features:<\/p>

Balance & Alignment
Bid farewell to guesswork and hello to precision! Seamlessly pinpoint imbalances, misalignments, and opportunities for improvement in your riding posture. Dive deepinto the nuances of your seat, leg, hand, and upper body alignment, and unveil the roadmap to becoming a more refined and conscious rider.<\/p>

Tailored Riding Journey
AI Seat Analytics isn\u2019t just about highlighting issues; it\u2019s your personalised coach, guiding you towards mastery; a tailor-made approach to enhancing your riding prowess. Receive customised exercises, targeted drills, and expert techniques that cater to your unique needs to conquer challenges with newfound confidence.<\/p>

Follow your progress
Witness your transformation as a rider, one milestone at a time. Keep a close eye on vital metrics such as posture consistency, balance enhancements, and overall riding performance. Set ambitious goals, chart your progress, and celebrate your triumphs on your quest to becoming the best rider for your horse.<\/p>

Nurturing Partnerships
Your success isn\u2019t the only thing that matters \u2013 your horse\u2019s well- being is at the heart of Ridesum. Embrace the holistic benefits of maintaining a harmonious and centred position while riding. Reduce strain on your equine companion and promote their long-term health and soundness.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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How to do RideSum AI seat analysis? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Instructions:<\/p>

Analyzing your seat is very simple and quick with RideSum AI seat analysis. To get the best out of your Seat Analysis – follow the instructions below.<\/p>

As part of your Equestrain membership you have RideSum AI seat analysis as part of your active membership the moment you finish your 7-day free trial, after your first 6 week individualized workout plan and later on as part of our loyalty program as a thank you for keeping your membership rolling.<\/p>

**NOTE: when we talk about you being able to analyze your seat as a Equestrain member, it means in total 4 analyses in the RideSum App because we wanted you to have the maximum benefit from the seat analysis for your riding.<\/p>

Meaning that you are able to do for example:<\/p>

trot and canter both left and right
trot and canter from back and to either left or right on the circle**<\/p>

You can either record the videos first to your phone and then upload to the RideSum seat analysis or you can record the video straight to the analysis.<\/p>

1. Film ONE rider
Only have 1 horse and rider visible in the video and make sure the horse doesn\u2019t disappear behind obstacles.<\/p>

2. Film for 10-20s. Film in environments that offer good lightning and clear contrast between rider and the background.<\/p>

3. Keep rider & horse in frame fully.<\/p>

4. Stick to vertical or horizontal video, don\u2019t swap while filming.<\/p>

5. Record rider from the side or from the back.
Ride a 20m circle around the person with the camera or film directly from behind or in front while riding a straight line. Ideal distance between camera and rider is approximately 10 meters.<\/p>

6. Not for jumping!
This system only looks at your dressage & flat work position. Jumping feature is coming soon.<\/p>

Watch instruction video here: https:\/\/www.youtube.com\/watch?v=dK6CQ7zjN9M<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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What if I don\u2019t want to follow any program? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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No worries. You can totally use the workout library based on your feeling and filter workouts based on your need in the “search” page.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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I am pregnant\/just had a baby. Are workouts safe for me? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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We recommend asking professional advice for you individually what kind of workouts are safe to do. We don’t yet have specific pre\/post natal workouts.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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I already have a PT. Why would I need this? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Often riders come to use saying their PT workouts don’t always bring them visible and fast results in their riding if their PT doesn’t really understand riding as a sport.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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I don\u2019t compete. Do I still benefit from this? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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If you’re a rider looking for progress, this is the *thing* you\u2019re looking for to take your riding progress to the next level.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Membership & billing<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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What does membership include? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Your membership includes:<\/strong><\/p>

Individualized workout plan (updated every 6 weeks)<\/p>

RideSum AI seat analysis package (total of 4 video analysis, worth 25,98\u20ac) when your free trial ends<\/p>

Understand your seat -video library<\/p>

Daily recommendations for your pre- and post-ride routines based on how you feel today<\/p>

Full access to our workout library<\/p>

Mindset videos & tools<\/p>

Nutrition tools & recipes<\/p>

Monthly Coach Call remote meeting<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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I have a coupon code. How do I apply it? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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You can apply the coupon code by following these steps.<\/p>

  1. Sign up at www.equestrainapp.com\/sign-up\u00a0
    note: you can’t apply coupon codes inside the App, always only at the web sign up\u00a0<\/li>
  2. Fill in asked information and proceed to check out<\/li>
  3. On the left side of your screen appears “Add coupon” option<\/li>
  4. Write coupon and activate it\u00a0<\/li>
  5. Complete the payment process\u00a0<\/li>
  6. You’re good to go! Now you can use the platform both in mobile app and website with your username<\/span><\/li><\/ol>

    \u00a0<\/p>

    Remember, your subscription renews automatically at normal price after coupon code is used unless you cancel.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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    Does my membership automatically renew? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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    Yes, your membership automatically renews monthly or yearly based on which subscription you chose.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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    Can I cancel at any time? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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    Yes. You can manage your subscription by going to your profile and click “subscription” line to change your order status. Your subscription continues until the day your payment period expires.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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    How do I cancel my subscription? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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    Note that it matters how you registered – here you can find clear instructions on how to cancel your subscription:\u00a0<\/p>

    Signed up in the Equestrain mobile App via Apple Pay or Google play:<\/p>

    1. Navigate to your phone settings
    2. Click your Apple ID or Google Play profile where you can manage your subscriptions.\u00a0
    3. Cancel your subscription there.<\/p>

    Signed up via web platform and using the Stripe check out:<\/p>

    1. Log in to web.equestrainapp.com platform. We recommend using laptop when using the web platform.
    2. Click to your profile
    3. Click manage subscription. This will open up the stripe subscription management and you can cancel your subscription there.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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    Can I get a refund? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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    Unfortunately, we\u2019re not able to offer refunds. If you\u2019d like to discuss your membership, we\u2019d love to hear from you via email at hello@equestrainapp.com<\/a> and we\u2019ll help you out.\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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    How do I switch my subscription? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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    Log into the App or Web platform and click left up corner and click “Plan upgrade”.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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    How do I update my payment method? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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    Go to your profile in the App. Click \u201dorder status\u201d and the edit pencil at \u201dpayment information\u201d section.\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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    I forgot my password? What do I do now? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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    Click \u201dlog in\u201d and then \u201dForgot password\u201d to reset your password.\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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    Google play store says this version is not downloadable to my phone. What is this? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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    From 1.8. forward Google updated requirements for us developers and this means we need to follow their requirements an update our API level to 34 which means it’s not available for old Android devices.\u00a0<\/p>

    This is very unfortunate but it’s out of our hands. You can still use the platform in the web version but note, that the RideSum analysis is available only on mobile App.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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    Can I pay with Epassi\/Smartum\/Edenred? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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    We accept ePassi\/smartum\/edenred for payment method for yearly subscription. Please contact nelli@equestrainapp.com to get your subscription active.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

    FAQ Workouts What results individualized workout plan will give me? Based on your selected goals you can expect to feel a difference in your riding in two weeks. This is how fast your body awareness, mobility and body control starts to improve.\u00a0 Do I need equipment for workouts? You can individualize your workout plan based […]<\/p>","protected":false},"author":1,"featured_media":12330,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-11482","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"\nFAQ - Equestrain<\/title>\n<meta name=\"description\" content=\"The only existing platform for riders that analyzes your seat and individualizes your off saddle workout plan based on your seat and goals.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/wp.equestrainapp.com\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - Equestrain\" \/>\n<meta property=\"og:description\" content=\"The only existing platform for riders that analyzes your seat and individualizes your off saddle workout plan based on your seat and goals.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/wp.equestrainapp.com\/en\/faq\/\" \/>\n<meta property=\"og:site_name\" content=\"Equestrain\" \/>\n<meta property=\"article:modified_time\" content=\"2025-01-15T09:34:53+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/wp.equestrainapp.com\/wp-content\/uploads\/2024\/07\/Launch-ambassador-info-jpg.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"960\" \/>\n\t<meta property=\"og:image:height\" content=\"540\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"26 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":[\"WebPage\",\"FAQPage\"],\"@id\":\"https:\/\/wp.equestrainapp.com\/faq\/\",\"url\":\"https:\/\/wp.equestrainapp.com\/faq\/\",\"name\":\"FAQ - 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